GET IN TOUCH
Call Us (510) 767-9179
GET IN TOUCH
Call Us (510) 767-9179

Leverage Economies Of Scale By Outsourcing Your Admin Operations To Our Offshore Team.

WE HELP COMPANIES BUILD A DEDICATED AND RELIABLE OUTSOURCING TEAM, REGARDLESS OF THE ROLES, SKILLS, AND LEVEL OF SPECIALIZATION YOU REQUIRE.
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Serving Industries Across All States
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VIRTUAL SUPPORT SERVICES

Having a remote person doing various administrative tasks virtually is
referred as Virtual Office Support.

It is a practice of delegating administrative tasks and responsibilities to third-party service providers. Our virtual admin staff specializes in managing various administrative functions, such as data entry, document management, scheduling, travel arrangements, attending phone calls and more. By outsourcing these tasks, businesses can free up valuable time and resources, allowing them to focus on their core business activities.

DATA MANAGEMENT SERVICES

Data Mining

  • Document Indexing Services
  • Web Data Mining
  • Web Scraping
  • Data Collection
  • Data Research
  • Data Extraction

Data Entry

  • Online Data Entry
  • Offline Data Entry Services
  • Logistics Data Entry
  • Image Data Entry Services

Data Management

  • Data Entry Services
  • Data Mining Services
  • Forms Processing Services
  • Transaction Processing services
  • Data Conversion

Data Cleansing

  • Data Cleanup
  • Data Scrubbing
  • Data Verification
  • Data Removal
  • Data Merging
  • Database Management

Data Processing

  • Data Enrichment Services
  • Transaction Processing Services
  • Forms Processing Services
  • Word Processing Services

Data Mining

  • Document Indexing Services
  • Web Data Mining
  • Web Scraping
  • Data Collection
  • Data Research
  • Data Extraction

Data Entery

  • Online Data Entry
  • Offline Data Entry Services
  • Logistics Data Entry
  • Image Data Entry Services

Data Management

  • Data Entry Services
  • Data Mining Services
  • Forms Processing Services
  • Transaction Processing services
  • Data Conversion

Data cleansing

  • Data Cleanup
  • Data Scrubbing
  • Data Verification
  • Data Removal
  • Data Merging
  • Database Management

Data Processing

  • Data Enrichment Services
  • Transaction Processing Services
  • Forms Processing Services
  • Word Processing Services

DIGITAL MARKETING

  • E-Commerce Websites
  • Business Web sites
  • Personal Websites
  • Educational Websites
  • Media Websites
  • Event Websites
  • Membership Websites
  • News Websites
  • Forums
  • Directory
  • Audio Streaming websites
  • Booking Websites
  • Blogs
  • Posts
  • Networking
  • Flyers
  • Banners
  • Clips
  • Ads
  • Flyers
  • Banners
  • Clips
  • Short ads
  • Networking
  • Ads
  • Clips
  • Flyers
  • Banners
  • Pics
  • Networking
  • Brochures
  • Visiting cards
  • 3D Animations
  • FlyersMobile app development
  • Content Writing

INVOICE MANAGEMENT

Billing & Invoicing

  • Scanned Invoices / Purchase Orders
  • Structured and Unstructured Documents
  • Email Attachments
  • Credit and Debit Memos

Invoice Data Entry

  • Credit and Debit Memos
  • Data Capture, Indexing / Extraction, Validation and Archiving
  • Data Input into Microsoft Excel or Word
  • Data Input into CMS Database Applications

TRANSACTION PROCESSING & MANAGEMENT

  • Order Processing Services
  • Credit / Debit card applications processing
  • Account openings / amendments and audit checks

CUSTOMER SERVICE

  • Phone answering
  • Chat Support
  • Email management

Our Compliance & Security

ISO 9001:2015 Certified

We are ISO 9001:2015 certified for our effective quality management system. We won this certification after demonstrating the ability to consistently provide a service that meets clients' needs and applicable statutory and regulatory requirements.

ISO 27001:2013 Certified

We are ISO 27001:2013 certified for our impeccable management of information security. Stringent security practices are in place to protect our client's data.

HIPAA Compliance

Our compliance standards and practices meet standards of US Health Insurance Portability and Accountability Act (HIPAA). Our processes are audited across various parameters.

HOW THE PROCESS OF MOVING ADMIN TASKS TO VIRTUAL TEAM WORKS

1. Identify Administrative Tasks:

The first step is to identify the specific administrative tasks that you want to outsource. These tasks can include tasks data entry, document management, appointment scheduling, attending phone calls, travel arrangements, expense management, reception services, customer support, and more.

4. Ongoing Communication and Collaboration:

We maintain regular communication and collaboration with your team to ensure that the outsourced tasks are being performed effectively and efficiently. This can include regular check-ins, progress updates, and addressing any issues or concerns that may arise.

2. Define Scope and Requirements:

After the tasks are identified, we work with you to define the scope of work. We prepare the job description; you review and approve it. Clearly communicate your expectations, timelines, and any specific guidelines or protocols that need to be followed.

5. Performance Monitoring and Evaluation:

We continuously monitor the performance of our team and evaluate their adherence to agreed-upon service levels and quality standards.

3. Transition and Knowledge Transfer:

The next step is to transition the administrative tasks from your internal team to our team. This may involve providing access to relevant systems, sharing necessary documentation, and conducting knowledge transfer sessions to ensure a smooth transition.

6. Adjustments and Improvements:

Based on the performance evaluation, we will make necessary adjustments and improvements to the job description. This can include refining processes, providing additional training or resources, or modifying the scope of work to better meet your evolving needs.