How to Get Started With Our On Boarding Services
Our clients can get started with our on boarding services, which have two distinct yet interconnected stages: pre-boarding and post-boarding. Both these stages play an important role in integrating the client’s needs with our delivery process. Let’s explore these two stages and how they work together to facilitate a smooth integration of client’s needs with our process.
On Boarding Process
Pre-OnBoarding
Initial Consultation
We initiate by scheduling an initial consultation to understand your requirements and objectives. Our team discusses your current revenue cycle processes to tailor our services to your needs.
Needs Assessment
Next, we conduct a comprehensive needs assessment to identify gaps and opportunities for improvement. This step ensures our strategies align with your specific goals and challenges.
Proposal Submission
After assessing your needs, we craft a customized proposal outlining our recommended solutions and services. Our proposal details the scope of work, timeline, and pricing for your consideration.
Agreement Signing
We will formalize our partnership by signing an agreement upon your acceptance of the proposal. This step solidifies our commitment to delivering results and outlines expectations for both parties.
Post-Onboarding
System Setup
We set up our systems and tools and tailor them to your organization's requirements. This helps ensure seamless data integration into our system (strictly in keeping with HIPAA needs) and optimal performance throughout the revenue cycle.
Data Collection
Following this, we commence the data collection process. Our team gathers relevant financial and operational data to implement our strategies and kick-start the process as per the SLA.
Staff Training
Concurrently, we provide comprehensive training to our team, which is dedicated exclusively to your needs. Our training programs equip the team with the skills your practice needs to deliver quality services.
Implementation
In this stage, our team executes the agreed-upon support services under the leadership of a project manager. We deploy our solutions and closely monitor their effectiveness.
OUTSOURCING MODELS WE OFFER
Process Management Stages
- Pre-Transitioning Stage (Evaluating the transitioning timeline and resources requirement)
- Transitioning Stage (Pre-Transitioning stage, transiting stage and post transitioning stage)
- Execution Stage (Team formation, Access to process information, SOP based training etc.)
- Continuous Process Improvement (Improving turn time, improving accuracy)